ADDITIONAL SERVICES AND NORMS THE COMMUNITY AND APARTMENT

Our property complies with all State, Autonomous and Local regulations, being registered with the Cabildo of Fuerteventura and having the obligation to inform the Guardia Civil (Ministry of the Interior) by telematic means of all the personal details of the people staying at the time of entry or Check-In.

Pets, animals not exceeding 3Kg in weight will be allowed exceptionally, under previous request and approval, having in case of being accepted to pay a supplement for cleaning and for the stay of the pet. If on arrival / Check-In is detected that do not match what was requested by the guest and what was approved by the Host, or if the animal is left alone unaccompanied will be requested the cancellation of the reservation and immediate eviction from the flat requesting the abandonment of the property through the Forces and security forces of the Spanish state, not being entitled to any refund.

FREE SERVICES INCLUDED IN RESERVATION:
FUERTEVENTURA TOURISTIC INFORMATION AND PARTNERS DISCOUNTS.........................................INCLUDED
CONTACT HOST SUPPORT 24/7............................INCLUDED
SOUND BLUETOOTH/ALARM/SMOKE/CO2 DETECTOR......INCLUDED
CHECK-IN CLEANING AND BAD-ROOM PRODUCTS/BED CLOTHES/TOWELS.....INCLUDED
SWIMMING POOL................................................INCLUDED

SERVICES INCLUDED IN RESERVATION

NETFLIX/HBO/AMAZON PRIME VIDEO/APPLE TV/TV SMARTH
CLEANING/BED CLOTHES/TOWELS.ARE NOT INCLUDED
ADDITIONAL BED.ARE INCLUDED
ADDITIONAL BABY BED.ARE INCLUDED CHEK-IN (Under Availability-Before 15:00Hs)LATE CHEK-IN (AFTER 19:00)
LATE CHEK-OUT (Under Disponilility UNTIL 19:00Hs)...
YACUZY / BARBECUE (Under Availability)
BARBECUE (Under Availability)
LAUNDRY MACHINE
DRY MACHINE

PAYMENT SERVICES NOT INCLUDED IN RESERVATION

NO PETS MORE THAN 3 KG , UNDER APPROBATION BY PHOTOGRAPHY ..............50 EURO (can't leave the animal alone in the apartment)

NO ANIMALS OVER 3KG, UPON REQUEST AND PRIOR PHOTOGRAPHIC APPROVAL ..........................................................................................50EURO
(THE ANIMAL CANNOT be left alone in the flat)

THE GUEST AGREES TO ACCEPT AND RESPECT THE RULES OF THE COSTA ANCOR SECOND PHASE COMPLEX AS SET OUT BELOW.
(SUBJECT TO FINANCIAL PENALTY AND/OR CANCELLATION AND EXPULSION FROM THE PROPERTY).
In the event of non-compliance of not doing so voluntarily, the cancellation of the reservation will be requested and the immediate eviction from the flat, requesting the abandonment of the property without any type of reimbursement and the expulsion will be carried out by the security forces and bodies of the Spanish state, with no right to any reimbursement whatsoever.

STATUTES OF THE 'COSTA ANCOR COMPLEX SECOND PHASE

GENERAL RULES: The Community of Owners of the Complex shall be governed by the provisions of these Statutes, and in all matters not foreseen herein, by the rules of the Law of 21 July 1960 on Horizontal Property and its subsequent revisions in force, and other applicable legislation.
°- DETERMINATION OF COMMON AREAS

1.- Given the configuration of the COSTA ANCOR Real Estate Complex, it is considered necessary to divide it into 5 different communities, which will be called MANCOMUNIDAD and another four COMMUNITIES, one for each PHASE of construction.
In everything that is not expressly indicated, the term Community shall refer both to the MANCOMUNITY and to each of the COMMUNITIES (FASES).
2.- The areas, installations and services which, being for the exclusive use of the COMUNIDAD COSTA ANCOR SEGUNDA FASE itself, are in turn comprised entirely within the perimeter of ELEMENT TWO called "COSTA ANCOR SEGUNDA FASE" of the housing development to which it belongs, such as swimming pools, correspond to the COMUNIDAD COSTA ANCOR SEGUNDA FASE.
3.- The areas, installations and services that are not assigned to the COMUNIDAD COSTA ANCOR SEGUNDA FASE will correspond to the common service of the MANCOMUNIDAD.
3^.- PARTICIPATION QUOTAS: The participation quotas in relation to the total value of the common areas, installations and services and to the common expenses are represented by the different coefficients that the dwellings have in the Horizontal Division of the Complex.
4°.- COMMON EXPENSES AND THEIR DISTRIBUTION.

1.-All expenses related to the conservation, repair, maintenance, cleaning and surveillance of the common areas, installations and services described in section 3 of article 2 of these Statutes shall be considered common or general expenses of the MANCOMUNITY.
2.- All expenses relating to the conservation, repair, maintenance, cleaning and surveillance of the common areas, installations and services described in section 2 of article 2 of these Statutes will be considered as common or general expenses of the COMUNIDAD COSTA ANCOR SEGUNDA FASE.
3.- All the co-owners must contribute to the payment of the common expenses, and it is not possible to be exempted from this obligation on any grounds whatsoever.
The common expenses indicated in paragraph 1 of this article will be paid by the different COMMUNITIES (FASES) in proportion to the sum of the coefficients on the total of the properties that make up each one of them.
The common expenses indicated in section 2 of this article will be paid by the different co-owners in proportion to the coefficient that each of the properties that make up the COMUNIDAD COSTA ANCOR SEGUNDA FASE has on the Phase; as well as in proportion to the coefficient that each of the properties that make up the COMUNIDAD COSTA ANCOR SEGUNDA FASE has on each of the Blocks.

4.- The contribution to the common expenses in the COMUNIDAD COSTA ANCOR SEGUNDA FASE will always be conditional on the possibility of use of the common element and/or service by the owners of each of the properties that comprise it.
The expenses of all kinds arising from the common elements and services shall be borne by the co-owners constituting the Community, subject to the participation quotas indicated in the Horizontal Division.
5°- GOVERNING BODIES - The governing bodies, both for the purposes of the MANCOMUNITY and of each of the COMMUNITIES (FASES) that make up the Urban Development Complex, will be entrusted to the following bodies:
The Owners' Meeting.
The chairman and, where appropriate, the vice-chairmen.

MANCOMUNITY: The Presidents of the four COMMUNITIES (FASES).
COMMUNITIES (PHASES): The totality of the owners that make up each of them.
6°.- RENDERING OF ACCOUNTS AND PREPARATION OF THE EXPENDITURE BUDGET. PAYMENT INSTALMENTS
For the purposes of both the MANCOMUNIDAD and the COMUNIDAD COSTA ANCOR SEGUNDA FASE, the Administrator will render the accounts for the previous year and will present the Balance Sheet closed on 31 December to the Governing Board of each of them. He will also propose to them a plan of foreseeable expenses and income for the current year.
Both will be presented to the General Assembly of the MANCOMUNIDAD and to the COMUNIDAD COSTA ANCOR SEGUNDA FASE , as appropriate, where they will be definitively approved.
Until such time as a new budget is approved, the previous budget shall be considered to have been extended, and the same quotas as those in force in the last month of the previous year shall be collected, without prejudice to any readjustments that may be made when the new budget is approved.
The monthly fee shall be payable from the due date agreed by the Assembly without the need for any request for payment, and shall be settled automatically as stated without the need for any resolution of the Owners' Meeting.
From their due date and with or without the grace period agreed by the co-owners, the unpaid instalments will generate the agreed surcharge or interest.
Ordinary or extraordinary fees shall be borne exclusively by their owners, and not by their tenants or occupants, irrespective of their internal legal relationship with them.
Taxes, rates and contributions levied on the entire Complex in such a way that it is not possible to individually determine the amount corresponding to each owner or group of owners shall be paid by them in the proportion of their respective participation shares. Those levied on each property shall be paid by the respective owners.
It is compulsory to request a debt certificate in order to transfer. This certificate may also be obtained by the interested party who justifies his or her condition.
The costs of the bank commission for the return shall be borne by the owner.
7°.- RIGHT OF USE AND LIMITATION OF ENJOYMENT.

1.- All the owners of properties forming part of the COMUNIDAD COSTA ANCOR SEGUNDA FASE will have the right to use the common areas and facilities exclusively of their own COMUNIDAD (PHASE), as well as the common areas and facilities of the MANCOMUNIDAD; in both cases, unless some kind of regulation is provided for in the regulations. The owners of the properties of the rest of the COMMUNITIES (FASES) that make up the Real Estate Complex, will be able to access and use the pedestrian and vehicular roads, in such a way as to ensure their access, both pedestrian and vehicular, to their corresponding properties within the Real Estate Complex.
2.- Those causing damage to common properties must compensate the Community or MANCOMUNITY for the amount of the damage, without prejudice to any legal action that may be taken by the Community or MANCOMUNITY against them.
3.- The owners of dwellings may not install on the façades, roofs and common areas any kind of signs, advertisements or publicity by means of signs, banners, luminous signs, etc. This limitation is only an exception for the Developer, who may establish and maintain on the façades, roofs and common areas of the Complex all kinds of signs, advertisements or publicity by means of signs, banners, illuminated signs, etc., as well as install sales offices and show flats, even in the common elements of the Complex, and allow access to the same by the public interested in purchasing. This exception will lapse on the occasion of the granting of the deed of sale and handing over of the keys of all the existing dwellings and which are planned by Phases in the MANCOMUNIDAD.
4.- The modification or alteration of architectural elements, installations or services within the dwelling itself is expressly forbidden when they undermine or alter the safety of the building or its structure, the configuration or exterior state of the dwelling and the building.
The asset to be protected is the homogeneous external configuration.

S.- Each service or element or area may not be used or used contrary to its intended purpose as a car park, landscaped area, sports area, playground, passageway or corridor, etc.
6.- Any damage or obstruction in the installations, which is a consequence of the negligence of an owner, of his tenant or of the family or persons dependent on one or the other, will be the responsibility of the latter, who must proceed to repair it immediately, the Administrator being otherwise empowered, without the need to go to the Board, to order the repair at the expense of the former, if, when requested to do so, he does not do so with the immediacy considered appropriate in accordance with the Administrator's criteria. The Administrator or the person exercising his functions may provide the owner affected by damage caused by another owner, or his insurance company, with the details of the cause of the damage, so that the cause of the damage may be stopped as soon as possible and the appropriate repair and replacement may be organised.
7.- In the event that there are uses assigned to a specific property, the owner of the same will be obliged to carry out both ordinary and extraordinary maintenance. In the event that this maintenance is not carried out, regardless of any legal action that may be taken, the Administrator or whoever exercises his functions, after giving the appropriate warnings, may order the corresponding maintenance to be carried out at the cost and expense of the non-compliant owner.

8.- No owner may make any alteration whatsoever to the property or common areas and installations of common services. The maintenance of the common areas will be carried out in accordance with the relevant administrative regulations. The community of owners will respect and assume the fulfilment of the legal obligations, including fiscal obligations.

If an owner observes the need for urgent repairs, he must expressly notify the Secretary and/or Administrator without delay so that, having noted the emergency, repairs can be carried out in order to prevent damage to persons or things.
8°.- INSTALLATIONS ON THE FAÇADE AND ON THE ROOF. In general, the installation of any type of apparatus, such as air-conditioning units, specific aerials, hot and cold pumps, solar panels, tanks of any type may only be carried out in the position that least damages the aesthetics of the façade, ensuring that they are not visible from open areas and public roads. For dwellings on floor 0, they will be built on their own terrace, concealing them with the terrace walling. For the dwellings on floor 1, they will be placed on the roof of their own block.
The possible wiring of these or other installations shall also respect the non-visibility criterion.

9°.- HOLIDAY USE AND OTHERS: Holiday rentals are expressly permitted in the COSTA ANCOR complex and in the COSTA ANCOR SECOND PHASE COMMUNITY, therefore, of each and every one of the dwellings forming part of the same and of the same, as independent flats, including their inseparable annexes.
The holiday and residential rentals will be supervised by the owner so that they respect the capacity criteria and the internal regulations in the interest of good coexistence,

The exercise of liberal professions is permitted in dwellings, provided that they do not imply the cancellation of their residential use.

The properties may not be used for the storage of detonating or inflammable materials, for industries detrimental to the health or well-being of the occupants of the property and, in general, for uses prohibited by morality or the law, which may harm the dignity, good name, decorum, tranquillity or normal coexistence of the owners or occupants.

Failure to comply with this rule may result in the provisions of art. 7.2 against any inhabitant of the property, whether or not he/she is the owner.

10-°.- BUILDABILITY: It is forbidden to carry out any kind of work on the existing dwellings and their inseparable annexes that would increase the buildability of the complex.
11°.- INTERNAL RULES AND REGULATIONS.
The purpose of the internal regulations is to regulate the coexistence in the complex and the use of common facilities and services. They are therefore, as rules of coexistence of obligatory compliance for all those who live or stay in the complex, whether or not they are owners. Owners are responsible for the non-compliance and the effects of non-compliance by their tenants, occupants or visitors by any title. Therefore, it is recommended for the purposes of art.7.2 of the LPH that these rules and the obligation to comply with them be included in the rental contracts, as well as informing the occupants of the properties.
The owner has the burden of proof that the person residing in his or her home does not do so with legitimate title.
The General Meeting may, within the limits established by these Statutes and by law, supplement and amend these Internal Regulations as provided by law.
It is then listed as prohibited in the following areas:

LIVING TOGETHER.
Playing games, such as ball games, in communal areas not designated for this purpose.
Transit in common areas with skate-boards, skates, skateboards, scooters, bicycles, etc.
Use charcoal barbecues. Unless otherwise permitted by municipal regulations, electric and gas barbecues are permitted, and shall be located in the area that is least likely to cause nuisance.
Picnics or snacks in landscaped areas.
Holding unauthorised community meetings in community areas.
Disturbing the peace and quiet of the complex with voices, shouting or singing, high volumes of music and television sets, and in short, all those noises that may be disturbing. Motorised machines, with the exception of those specific to the building of the complex, and in the domestic sphere, such as television, stereos, etc., must be regulated in such a way that they cannot be heard outside the flat in which they are used.
Display advertisements and posters, except for those for sale and rent through companies authorised to do so. Notices may be displayed on the notice board.
Failure to respect rest hours: from 2 p.m. to 4 p.m. and from 9 p.m. to 8 a.m. (weekends and public holidays until 9 a.m.).
also not respecting the timetables for the use of services or facilities such as using the swimming pool, littering, etc.
CLEANLINESS AND EXTERNAL APPEARANCE.
Cleaning or shaking carpets, textiles or similar in windows, terraces or patios, so as not to disturb other neighbours.
Throwing items of any kind from terraces, windows, patios.
Flushing materials containing plastic, such as wet wipes, swabs, sanitary towels, sanitary towels, tampons, nappies, nappies, etc., or other material not dissolvable in water such as: plastic bottles, paint, objects, oil, food, pieces of clothing, etc., down the toilet.

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AESTHETICS:
Hang clothes, textiles or similar items (towels, sheets, wetsuits, etc.) outside the dwelling itself or in places visible from open areas and from the public highway or private streets of the complex.
Depositing rubbish in places not designated for this purpose. Domestic rubbish bags will never be thrown in the rubbish bins in communal areas. Likewise, they shall comply with the established timetable.
Depositing in communal areas, household goods, leftover food or drink, as well as containers, containers and objects made of glass, sharp or sharp objects.
Depositing household rubbish and pruning in an unauthorised area. There is a municipal service for the collection of household rubbish and pruning.
Placing any objects or ornaments such as cables, flower pots or hangings, etc. in areas that have an impact on the outside, which may cause an adjacent hazard.
PETS
Pets or companion animals are allowed to roam unleashed, unaccompanied or in areas that are not designated for transit. They must be leashed, especially in transit through the complex.
1g. Pet owners leaving their pets' droppings uncleaned and allowing their pets to cause a nuisance to others.
Owners should not prevent their dogs from barking or howling, disturbing other people.
TERRACES AND BALCONIES.
The closing of terraces and balconies, as well as the use of any aesthetic means of any kind that violates the obligation of unitary homogeneity of the external appearance. See bylaws. FAÇADES AND COMMON ELEMENTS.
Modification of the façade without prior authorisation. See bylaws, In particular not permitted:
make any changes to the structure, appearance, colour or dimensions of the community façade without the express consent of the community.
install permanent structures such as pergolas or enclosures of aluminium or other material without the consent of the Community.
raise or lower the walls, balconies, terraces of properties under any circumstances.
make aesthetic or other modifications of any kind to the landscaped area of the complex (removal of plants, pruning, or the installation of new plants) or to any decorative, structural or installation elements (plumbing, irrigation, electricity, etc.).
AWNINGS.
It is not permitted to install awnings other than the existing model provided for this purpose, which can be found in the Building Book and in the Administration Office at the disposal of the co-owners. See statutes.

AIR-CONDITIONING CONSOLES, LOUVRES, SHUTTERS, PERGOLAS, ETC.
Installation is not permitted, unless expressly agreed by the owners' meeting, which determines the detailed aesthetic model, point and method of installation. See bylaws.

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GRILLS. SHUTTERS. SHUTTERS. CURTAINS.
It is not permitted to install those that do not follow the existing model provided for this purpose, which can be found in the Building Book and in the Administration at the disposal of the co-owners.

TV ANTENNAS, SATELLITE DISHES, OUTDOOR INTERNET RECEIVERS. AIR CONDITIONING.
Proceed with the installation without prior authorisation in accordance with the provisions of the statutes. The installation will be carried out by an authorised installer, chosen for this purpose by the board of directors of the Community. Damage caused by non-compliance will be at the cost and expense of the property for which the installation is carried out.

TERRACES AND ROOFS
Terraces form an essential part of the facades. Their enclosures are prohibited.
Their modification as well as the use of materials such as awnings, blinds and curtains shall be coupled by their external impact to the principle of homogeneity.
No work may be carried out on them that modifies the original model, altering its appearance or surface, unless it has been approved by the Assembly. See statutes.

STORAGE ROOMS.
No workshops or machinery which causes nuisance or damage or impairs the general facilities and safety of the Community shall be permitted therein.
Smoking is not allowed in them.

PATIOS - SOLANAS.
2B. It is not permitted to modify them or to install machinery in them that produces nuisances such as vibrations or noise.

USE OF FACILITIES.
Z9.Tampering with communal facilities, e.g. telephone, aerials, water, wifi and electricity, is not allowed.
It is not allowed to connect any element to the community facilities network (electricity, water, telephone, wifi, etc.).
Community control rooms for installations, e.g. telecommunications, electricity, water, etc., shall not be accessible without permission.
The owner is responsible for ensuring that the installer works properly, diligently and professionally. SWIMMING POOL AND SOLARIUM.
The use of swimming pools, other than sporadically, by persons not belonging to the Community. The members of the community
shall have priority use. Also in the event of capacity problems.

Bringing into the pool, into the water, mats and balls or any other objects, except floats of any kind, that fit the body or are used by children who do not know how to swim or are in the learning phase.

Access to the bathing area for animals, except guide dogs.
Use of the swimming pools without respecting the rules detailing the mode and timetable for their use.
Entry and use of glass containers or sharp objects as well as entry of food or drink, or smoking in the pool areas.
3B. Bathing children without the use of appropriate nappies (provided they need them). 3g. Swimming or sunbathing naked in swimming pools.
Acts that pose a risk to bathers (jumping, running, diving), as well as noise of any kind.
Admission for children up to 12 years of age Unaccompanied by an adult.
respecting the rest hours between 14 - 16 hours.
The use of sunshades and/or hammocks other than those foreseen in the project or for the community of owners.
Reserve hammocks 4S. It is compulsory:
to remain in the pool area with the appropriate footwear.
the use of showers before each bathing session and the normal rules of social behaviour and hygiene must be respected.
keep child-protection gates closed at all times.

Accompanying guests on behalf of the owners.

collect all personal belongings when leaving the pool area and do not leave anything on the sun loungers.
SECURITY
Jump the fences, walls and gates of the complex.

PARKING
The use of the car park is only for owners and/or tenants (not simultaneously) in the following proportion: one parking space per dwelling. In any case, these parking spaces are intended for vehicles (and not for motorhomes, boats, trailers, etc.).
Parking motorbikes or cars without a valid MOT.
4g. Parking or parking vehicles in communal areas and gardens or other areas that are not authorised.
Repairing or washing vehicles in the parking space.

NEIGHBOURHOOD.

Smoking in common areas, which have not been enabled for this purpose.

Staining or otherwise disturbing the common areas.

Leave open the doors of the complex or common areas that should be closed.
It is the obligation of each owner to consent to the inspection and carrying out of works and works of conservation, cleaning or replacement of elements required by the service of another property or the building, whether for the benefit of another owner or for the common benefit, whether or not the said elements belong to the owner who has to consent. And this, both when the elements on which action is to be taken are inside the property or when, being outside the property, it is impossible, inconvenient or more costly to carry out the operations from another place.
It is also the obligation of all owners to do everything in their power to reduce possible disturbances by, for example, gluing rubber to furniture legs, installing mechanical arms on doors in the event of drafts that cause doors to slam, etc.
DAMAGE TO COMMON AREAS.

All damage caused by action, omission, negligence, recklessness or simple recklessness, by a landlord or his tenant, family, occupant, visitor, supplier or delivery person, pets, shall be his responsibility. The management is entitled to claim payment from him, to repair the damage at its own cost and expense, and to charge it in the accounts.

POWERS OF THE ADMINISTRATION IN THE EVENT OF NON-COMPLIANCE.

The administration is empowered under art. 20A) LPH to warn those who do not comply with the regulations to respect the rules of coexistence. The administration is also empowered to remove any element installed without authorisation or contrary to these rules from common elements or in areas with repercussions in common areas, at the expense of the owner who is responsible for compliance.

The assets to be protected with regard to nuisance activities shall be peaceful coexistence and good neighbourly relations.

Failure to comply may result in actions to be determined by the Assembly, for which the following shall apply:

The definition of annoying activities, understanding as such all those that have an extended repercussion from the dwelling to the outside: noise from appliances, machines, shouting, etc. a) nuisance goes beyond the tolerable and acceptable limits for the community, as it prevents the other neighbours from the proper use of a thing or right and also implies a serious alteration of the normal order of coexistence by having repercussions outside the dwelling, causing nuisance to other co-owners who also make use of the facilities of all in a property under a horizontal property regime. b) Attitude and/or repetition, understood as not only the repetition of a conduct, but also its persistence in spite of personal notification or notification by means of a notice board.

The cancellation of the reservation will be requested without the right to reimbursement of any kind (as damages in the following cases listed below), requesting the abandonment of the property to (through the security forces of the Spanish state)

1. False documentation (to be verified in the check-in process),
2. Checking on the spot that the persons who have booked or their profile does not correspond to the reality.
3. That the profile is false or contains incorrect data.
4. Booking on behalf of others
5. Verification that the number of people booked varies from the number previously booked, or if more people show up either at check-in or during the stay,

ALL OF THESE CASES WILL BE CAUSE FOR EVICTION FROM THE FLAT, AND WILL BE GROUNDS FOR REFUSAL OF ENTRY.
requesting the abandonment of the property to (through the Spanish State Security Forces and Corps).

A DEPOSIT DEPOSIT OF 500 Euros WILL BE REQUESTED or in cases with bad profile rating and/or bad rating the amount to be retained will be 2000 Euros. This amount will be blocked from the guest's Credit Card at the Apartment at the time of Check-in.

Regardless of the ACCEPTANCE OF THE RESERVATION through IMMEDIATE RESERVATION the host may cancel the reservation if at least 1 negative review of any of the people staying is detected after the fact or after acceptance, such as damage caused to the property, non-compliance with rules, damage to furniture or neighbourhood complaints on other AIRBNB stays reported by another host.

DEPOSIT GUARANTY (ONLY CREDITS CARDS) RETOURNED 10 DAYS BEFORE DAY OF THE CHECK OUT AFTER VERIFICATION IF NO DAMAGE OR CLAIMS FROM OTHERS ..................................500EUR
DEPOSIT GUARANTY (ONLY CREDITS CARDS) RETURNED 10 DAYS BEFORE DAY OF THE CHECK OUT AFTER VERIFICATION IF NO DAMAGE OR CLAIMS FROM OTHERS .................................2000EUR (in case of almost one negative reviews from the AIRBNB host comunnity)

SECURITY DEPOSIT (CREDIT CARDS ONLY) REFUNDABLE WITHIN 10 DAYS AFTER CHECK-OUT UPON VERIFICATION THAT THERE ARE NO DAMAGES OR COMPLAINTS FROM OTHER NEIGHBOURS ....................................................500EUR
SECURITY DEPOSIT (CREDIT CARDS ONLY) REFUNDABLE WITHIN 10 DAYS AFTER CHECK-OUT UPON VERIFICATION THAT THERE ARE NO DAMAGES OR COMPLAINTS FROM OTHER NEIGHBOURS.